Canadian importers are unhappy with the launch of a new online portal to collect import duties. This new portal is scheduled to be launched online next week and will replace the old paper-based toll collection method.

Importers complain about the problems and challenges of this new portal. Some of the problems include registering, using the platform, and paying fees. These problems may lead to import delays and increased costs for consumers.

The federal government claims the portal will help improve compliance with business laws and reduce lost revenue. However, importers have concerns about the impact of the portal on their business and costs.

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