B.C. man compensated for spoiled seafood in luggage

Flair Airlines was forced to pay compensation to a passenger for delay in sending a luggage containing crab meat. Of course, it didn't just contain crab meat, it also contained fish cakes, sea cucumbers and dandelion roots. Brian Wu sued Flair Airlines for $594.45 in damages, which included freight charges and the cost of damaged items.

Wu flew from British Columbia to Ontario on November 6, 2022 and paid $72.45 to check his bags, but one of his two checked bags did not arrive until November 10, 2022. The missing suitcase contained said seafood, all of which Wu said was spoiled. He estimated the value of the lobster at $250, the fish cake at $120, the sea cucumber at $80, and the dandelion root at $72. Since Flair did not dispute these numbers, the court accepted them.

Flair's defense was that the items were not declared and provided a screenshot of its website, which states that perishable items should not be placed in baggage. According to Transport Canada, if an airline accept checked, even if it has not agreed to carry certain items, it is still the responsibility of that airline. Therefore, the court found that Flair Airlines owed Wu for the spoiled crabmeat and other items that were spoiled.

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