Canada’s Airline Industry in Need of Serious Reform, Experts Say

The aviation industry in Canada is still feeling the impact of the COVID-19 pandemic and is in need of real reform, experts say.

“It really is an integrative process that has to be looked at,” said John Gradek, lecturer and coordinator of the aviation management program at McGill University.

“All the players have to agree to want to play together. Right now, they're not playing together. They're not playing on the same team, and they're all trying to maximize their own value for all organizations, and it's showing very, very clearly to me, at least, that the overall system isn't working very well.
Mr. Gradek made the comments to The Epoch Times after Westjet announced it would be canceling flights from Toronto to Montreal for the winter. The route is expected to return in April, but he said it was a sign of an industry trying to maximize revenues without consideration for customer service.

“They're doing it for the benefit of really strategically positioning themselves as a carrier of Western Canada, and to basically offer more and more nonstop direct services,” he said.